Privacy Policy

Your privacy is important to us at Freng Hotel Classic. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

Personal Information: Name, contact details, payment information, and identification documents collected during booking and check-in.
Technical Information: IP addresses, browser type, and device details when you visit our website.
Service Usage Data: Preferences, feedback, and interactions with hotel services.

2. How We Use Your Information

To process reservations and provide hotel services.
To improve our services and enhance guest experiences.
To comply with legal obligations and protect hotel security.
To send promotional offers, if you have opted in.

3. Information Sharing and Disclosure

We do not sell or rent your personal information.
Information may be shared with third-party service providers for payment processing, reservations, and security.
We may disclose information when required by law or to protect hotel interests.

4. Data Security

We implement security measures to protect personal information.
Access to guest data is restricted to authorized personnel only.
However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance website functionality and analyze traffic.
You can adjust your browser settings to disable cookies.

6. Guest Rights

You have the right to access, update, or delete your personal data.
You can opt out of marketing communications at any time.
For data requests, contact us at info@frenghotel.com.

7. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services indicates acceptance of the changes.

8. Contact Information

For questions regarding this Privacy Policy, please contact us at info@frenghotel.com or visit our front desk.

Thank you for trusting Freng Hotel Classic. Your privacy is our priority.