Terms of Use
Welcome to Freng Hotel Classic. By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully.
1. Booking and Reservations
- All reservations are subject to availability and confirmation.
- A valid payment method is required to secure bookings.
- Cancellation policies vary based on room type and season. Please review the specific terms at the time of booking.
2. Check-in and Check-out
- Check-in time: 3:00 PM | Check-out time: 11:00 AM.
- Early check-in and late check-out are subject to availability and may incur additional charges.
- Guests must present valid identification upon check-in.
3. Hotel Policies
- Smoking is not permitted in non-smoking rooms and designated non-smoking areas.
- Pets are allowed only in designated rooms and areas, subject to additional fees and policies.
- Guests are responsible for any damages caused to hotel property during their stay.
4. Payment and Fees
- Accepted payment methods include cash, credit cards, and authorized digital payments.
- Taxes and service charges may apply in accordance with local regulations.
- Refunds, if applicable, will be processed based on the hotel’s cancellation policy.
5. Guest Conduct
- Guests are expected to behave respectfully and not disturb other guests.
- Illegal activities or misconduct will result in immediate eviction without refund.
- The hotel reserves the right to refuse service to any guest violating these terms.
6. Liability and Disclaimers
- The hotel is not responsible for loss, theft, or damage of personal belongings.
- Guests are encouraged to use in-room safes or the hotel’s secure storage facilities.
- The hotel shall not be liable for any injuries, accidents, or unforeseen incidents occurring on its premises.
7. Privacy Policy
- Guest information is collected and used in accordance with our Privacy Policy.
- Personal data will not be shared with third parties except as required by law.
8. Changes to Terms
We reserve the right to update these Terms of Use at any time. Continued use of our services constitutes acceptance of any modifications.
9. Contact Information
If you have any questions regarding these terms, please contact us at info@frenghotel.com or visit our front desk.
Thank you for choosing Freng Hotel Classic. We look forward to serving you.